Our Commitment to Your Privacy

Cronic Mobile Detailing respects your privacy and is committed to protecting the personal information you provide when using our website, requesting information, scheduling services, communicating with us or otherwise interacting with our business.

This Privacy Policy explains the types of information we may collect, how that information may be used, when it may be shared and the choices available to you regarding your information.

By using the Cronic Mobile Detailing website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

Please also review our Terms of Service for additional information regarding use of our website and services.

Information We Collect

The information we collect depends on how you interact with Cronic Mobile Detailing. When personal information is requested, the reason for requesting it may be provided at the point of collection.

Information you voluntarily provide may include:

• Your name.
• Email address.
• Telephone number.
• Mailing or service address.
• Company or business information.
• Vehicle information.
• Appointment and service information.
• Information included in messages, forms, emails or attachments you send to us.
• Transaction and payment-related information necessary to complete a purchase or service.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through standard website technologies, hosting systems, analytics services and log files.

This information may include:

• Internet Protocol address.
• Browser type and version.
• Device type and operating system.
• Internet service provider.
• Pages viewed on our website.
• Referring and exit pages.
• Date and time of visits.
• Time spent on pages.
• General website interaction and usage information.

This information may be used to understand website activity, administer the site, identify technical issues, analyze trends and improve the experience of visitors.

Personal & Non-Personal Information

Personal information is information that identifies you or can reasonably be associated with you, such as your name, email address, telephone number, mailing address or other contact information.

Non-personal information is information that does not directly identify you. This may include aggregated website statistics, browser information, general usage data or information that has been de-identified.

Information that has been aggregated or de-identified so that it no longer identifies an individual may be used for analytics, administration, research and business improvement purposes.

How We Collect Information

Cronic Mobile Detailing may collect information when you:

• Contact us through our website.
• Call, email or text us.
• Request information about a service.
• Schedule or purchase a service.
• Submit an online form.
• Conduct a transaction with us.
• Voluntarily provide information during customer service communications.
• Visit or interact with our website.

How We Use Your Information

Cronic Mobile Detailing may use information collected from or about you for legitimate business purposes, including to:

• Provide, operate and maintain our website.
• Provide detailing and vehicle-care services.
• Schedule and manage appointments.
• Process transactions and service payments.
• Respond to questions, requests and customer service inquiries.
• Communicate with you regarding appointments, services or updates.
• Improve and personalize our website and services.
• Understand how visitors use our website.
• Maintain business and transaction records.
• Develop or improve products, services, features and content.
• Prevent fraud, misuse or unlawful activity.
• Protect our rights, property, customers or other individuals.
• Comply with applicable laws, regulations, court orders and other legal obligations.

Cookies & Similar Technologies

Like many websites, Cronic Mobile Detailing may use cookies and similar technologies to help operate our website, remember preferences, understand website usage and improve the visitor experience.

A cookie is a small data file stored through your browser. Cookies may help a website recognize a returning browser, remember certain preferences or understand how visitors navigate a website.

We may also use technologies such as web beacons or similar tracking methods to understand website or email activity, including whether certain pages or communications have been viewed.

Most browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect the availability or performance of certain website features.

Third-Party Services & Technologies

Cronic Mobile Detailing may use third-party vendors to assist with website hosting, analytics, payment processing, communications, scheduling, advertising or other business services.

These third parties may use cookies, web beacons, JavaScript or similar technologies when providing their services. Their collection and use of information may be governed by their own privacy policies.

We do not control the privacy practices of independent third-party websites, advertising providers or other services that are not operated by Cronic Mobile Detailing.

When We May Share Information

Cronic Mobile Detailing does not sell or publish personal information collected through our website as part of our ordinary business operations.

We may share information with companies or service providers that perform functions on our behalf, including payment processing, website services, communications, scheduling, analytics or other operational support.

Information provided to these service providers is intended to be used for the services they perform on our behalf.

Personal information may also be disclosed when reasonably necessary to:

• Comply with a law, regulation, subpoena, court order or other legal process.
• Cooperate with lawful requests from government or law enforcement.
• Protect the rights or property of Cronic Mobile Detailing.
• Protect the health, safety or welfare of another person.
• Investigate fraud, misuse, unlawful conduct or violations of our policies.
• Complete a merger, acquisition, sale, reorganization or other business transfer.

Payment & Transaction Information

When you purchase services, transaction or payment information may be collected as necessary to process the transaction.

Payment processing may be performed by third-party payment processors, banks, credit card companies or other financial service providers. Information provided directly to those companies may also be subject to their individual privacy policies and security practices.

Communications

We may use contact information you provide to communicate with you by email, telephone, text message or other available methods regarding appointments, requested services, customer support, transactions or other business-related matters.

Where applicable, we may also send information regarding services, offers or updates that may be of interest to you.

You may unsubscribe from eligible promotional emails by following the unsubscribe instructions included in the communication or by contacting us directly.

How We Protect Personal Information

Cronic Mobile Detailing uses reasonable administrative, technical and operational safeguards intended to help protect personally identifiable information from loss, misuse, unauthorized access, alteration or destruction.

Access to personal information may be limited to authorized personnel and service providers that require access to perform legitimate business functions.

No method of electronic transmission, online storage or security system can guarantee absolute security. Accordingly, we cannot guarantee that unauthorized access, use or disclosure will never occur.

Children's Privacy

Our website and services are not intended for children under the age of 13, and Cronic Mobile Detailing does not knowingly collect personally identifiable information from children under 13.

If you believe a child has provided personal information through our website, please contact us so that we can review the request and take appropriate action.

California Privacy Rights

Depending on applicable law and your relationship with Cronic Mobile Detailing, California residents may have certain rights regarding their personal information.

These rights may include the ability to request information about personal information collected about you, request deletion of certain personal information and exercise other rights provided under applicable California privacy laws.

Requests may be submitted using the contact information provided below. We will review and respond to valid requests in accordance with applicable law.

Data Protection Rights

Where applicable, individuals may have certain rights concerning their personal information.

Accessing, Updating or Deleting Your Information

You may contact Cronic Mobile Detailing to request access to, correction of or deletion of personal information that you previously submitted to us, subject to applicable legal and recordkeeping requirements.

You may also request to unsubscribe from eligible marketing communications or update certain contact preferences.

Links to Other Websites

Our website may contain links to websites or services operated by third parties. Cronic Mobile Detailing is not responsible for the privacy practices, security or content of websites that we do not operate.

We encourage you to review the privacy policies of any third-party website or service you choose to visit.

Governing Law

To the extent applicable, matters relating to this Privacy Policy and the Cronic Mobile Detailing website shall be governed by the laws of the State of Colorado, without regard to conflict of law principles.

Changes to This Privacy Policy

Cronic Mobile Detailing may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or applicable requirements.

When this policy is updated, the revised version may be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, the information we collect or how your information is handled, please contact Cronic Mobile Detailing.